The second-hand marketplace Shoppers Express Frustration Over Sizing Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
This online marketplace has revised its size classifications for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Backlash
Countless users and merchants are posting online stating that platform listings now display a modified sizing category than originally posted as a result of the reclassification.
The company said the revised method more closely matches similar services.
They have suggested members to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Sizing System Modifications
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Another shopper, from Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update regarding delivery choices following member complaints.